Writing Support Service with Writing Coaches

Writing Support Service with Writing Coaches

Having trouble with academic writing? Get help from the writing coaches! SUSS is launching a writing support service to undergraduate students who might need help with their written assignments such as TMAs.

These specially trained writing coaches will provide students with targeted feedback during one-on-one sessions. By going through your writing assignment, our writing coaches can help students to better understand the areas in writing that need improvement, as well as learn the key techniques involved in different parts of the writing process.


1. Guidelines for Students Requesting Writing Support Service

The SUSS Writing Support Service aims to provide part-time and full-time undergraduate students with individualised one-on-one coaching on academic writing by SUSS postgraduate students trained in TESOL/English language teaching.

Coaching will cover the following aspects:

  • understanding assignment instructions
  • understanding expectations of academic writing such as the style, tone, organization and language appropriate for academic audience and purpose
  • using sources, citations, quotations and paraphrases
  • going through previously marked assignments to better understand the areas in writing which need improvement
  • giving one-time feedback for improvement on a portion of the draft of an assignment to be submitted (i.e. Not more than 10% of the total word count of the assignment and the coaches will not provide further feedback on the draft after the consultation)
  • techniques involved in different parts of the writing process and for improving the style, tone, organization, cohesion, coherence, grammar and mechanics
  • upholding high standards of academic integrity

For the coaching session to be productive, you need to upload assignment instructions, previously marked assignments or a small portion of the draft for a new assignment before the session. You are reminded to come prepared. If you attend without any uploaded materials, you may be allocated some time during the session to write for a practice question.

Writing coaches will NOT

  • write the assignments for the students
  • proofread or copyedit the drafts of assignments to be submitted
  • cover the coaching of TMAs in SDE101, SDE102 and SDE105.

The coaching session only covers linguistics/writing aspects and will not touch subject matter in specific disciplines.

2. Writing Support Service Schedule

Booking for slots in the July 2019 semester will open in mid-July.

3. Walk-in consultation

  • Students are strongly encouraged to book an appointment and upload their documents in advance so that the assigned writing coaches can individualise their feedback and guidance for more effective coaching.
  • In the event that the student does not manage to make an appointment in advance, he/she may walk in the venue (Blk C, Meeting Room C.3A) at one of the time-slots as shown in the above table. If there is an available coach during that time slot, the student can request for a consultation at the venue using the same online booking system. If there is no available coach for that time-slot, the student should book and wait for the next available time-slot.

Please note that writing coaches need some time before the coaching session to go through the documents – such as assignment instructions, previously marked assignments or a small portion of the draft for an assignment to be submitted. Therefore, students who choose a walk-in consultation should not expect to get as detailed feedback and specific guidance from the coach as those who make an appointment and send their documents to their assigned coaches in advance.

4. Frequently Asked Questions (FAQs) on the Writing Support Service

Writing Support Service

Our coaches are SUSS postgraduate students trained in TESOL/English language teaching.
No, the coaching is for previously marked assignments or for a portion of the draft of an assignment.
You are encouraged to upload documents (e.g. assignment instructions, a previously marked assignment, a portion of a draft which is not more than 10% of the total word count of the assignment) during the booking of a time-slot. You may like to bring a notebook or a laptop to take notes during the session.
No submission will be required at the end of the session. However, you would have to complete a short feedback form by the writing coach when the session has ended.
This is intended to be a one-on-one coaching on academic writing. You are encouraged to sign up for separate sessions with your friends.
No, it is not compulsory to sign up. The WSS offers undergraduates one-to-one coaching on their writing skills. For other writing workshops conducted by TLC, please refer here :http://tlc.suss.edu.sg/writing-workshops.html

Reservation of time-slot and Attendance

Please refer to the video below.

If you are going to be late, please login to Canvas > Inbox > Compose New Message > Coaches, message them to let them know. Otherwise, your reserved time-slot will be released to other students ten minutes after the appointment time.

If you can’t attend your reserved time-slot, please login to the booking system and cancel the time-slot BEFORE the start of the session. This will allow other students a chance to take the slot.

Please take note that if you fail to cancel your scheduled time-slot, it will be recorded as “no-show” in the system. A student with a record of two “no-shows” or more will not be given priority for future booking or request for a particular time-slot.

Please upload your assignment to this link at least one day in advance so that the assigned coach will be able to download and view them before the coaching session. If prior submissions of writing samples are not uploaded at least one day in advance, the writing coaches will have to read your writing samples at the beginning of the session, which will shorten the actual time for coaching.